Shipping Policy

Last updated: November 25th, 2025

At Erinagifts.store, we work with trusted U.S. fulfillment partners to ensure fast, reliable, and secure delivery for all orders.

1. Shipping Coverage

We currently ship within the United States only.

2. Processing Time

All orders are processed within 1 business day.
Orders are not shipped on weekends or public holidays.

If we experience a high volume of orders or logistics delays, processing may take slightly longer. We appreciate your patience.

3. Estimated Delivery Time

USA: 5–12 business days

Delivery times may vary depending on:

  • Carrier delays

  • Weather conditions

  • Local postal service factors

4. Shipping Carriers

We partner with local shipping service providers within your region or district, depending on your delivery address.

5. Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take up to 48 hours to update.

6. Incorrect Address

Please ensure your address is correct before placing your order.
If you need to update your address, contact us within 1 hour through our Contact Us page.

We cannot guarantee changes once the package has been processed or shipped.

7. Lost or Delayed Packages

If your package appears lost or significantly delayed:

  1. Check your tracking link

  2. Contact your local carrier

  3. Reach out to us if unresolved

We will assist you in finding a solution, which may include reshipping or refunding your order.

8. Delivery Issues

Erina Gifts is not responsible for:

  • Packages marked as delivered but not received

  • Delivery failures caused by incorrect addresses

  • Delays caused by the carrier
    However, we will do our best to help you resolve the issue.

If you have questions about shipping, delivery times, or your order status, please contact us anytime via our Contact Us page.